Transforming Financial Services. Together.
The only event for operational excellence, architecture and technology innovation.
The financial services sector is facing unprecedented disruption from new market entrants, digital revolution, record low interest rates, squeezed margins and increasingly stringent regulation.
Changing behaviors and expectations of the customer are forcing financial institutions to refresh their strategy and operating models to continue to deliver high performance and maintain market share.
The demand for improved speed to market, increased visibility and decision-making, streamlined operations and further cost reduction are higher up the agenda than ever before. Progressive financial institutions are seeking to digitally transform across the entire enterprise.
The winners in today’s market are organizations who are leveraging their OPEX program to become more agile, capture value through the deployment of new and emerging technologies while simultaneously embedding a continuous innovation and transformation culture.
Charting the course towards high impact, value creator
OpEx Leaders on-site
Senior Thought Provoking Speakers
Hours Dedicated Networking
PEX Network Community Members
Industry experts who spoke at OPEX Financial Services 2017:
MD and Head of Performance Excellence
SVP Service Excellence
Head of Process and Metrics
Senior Process Director
Vice President, Global Business Transformation
Global Head of Operational Excellence and Business Process Management
Principal Systems Architect, Enterprise Solutions Architecture
Senior Vice President, Director of Operational Excellence & Change Execution
East West Bank
Senior Vice President - Enterprise Head of BPM & RPA Center of Excellence, Enterprise Technology Architecture and Shared Capabilities
Bank of America
Executive Vice President - Business Processes and Organizational Development
Group IT Strategy & Architecture (AVP)
Director, Process Management and Continuous Improvement
Senior Vice President - Experience Design, Digital Payments & Labs
Managing Director, Robotics Process Automation
Independent Global Productivity Director
Business Process Re-Engineering & Robotics Process Automation
Senior Vice President Director Corporate Continuous Improvement
Key Topics included:
Delivering customer excellence through operational initiatives
Embedding digital transformation into process and operations
Harnessing new technology for operational gain: automation, AI, analytics and beyond
Aligning processes with your corporate objectives in financial services to meet the needs of the wider business
Supporting organisational change through cultural and behavioural transformation
Transforming end to end processes plus tackling project based quick wins
The key role of operations in delivering compliance and risk mitigation
The information will shape how I move forward with my company.
Great to be at a conference focused on Financial Services.
Very strong again - love the emerging themes and ideas.