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Dr. Alex Balbontin Former Global Head of Operational Excellence and Business Process Management
Credit Suisse


Main Conference Day One

8:00 AM Live Interview : Leveraging process, operations and automation to drive innovation and growth


Join Alex Balbontin, Former Head of Operational Excellence at Cerdit Suise for this insightful interview as he talks candidly about his experiences in driving operational excellence through a global bank.
  • Today‚Äôs political and regulatory environment and why OPEX is the key to driving profitability and value
  • Recognizing the opportunities for OPEX to add to the top line
  • The role of RPA and Artificial Intelligence in driving process efficiencies
  • Building a culture of innovation and growth