Advice from the Trenches: Interview with John Tesmer on the Big Questions of Benchmarking

Advice from the Trenches: Interview with John Tesmer on the Big Questions of Benchmarking
Benchmarking can be beneficial for any organization, yet it is fraught with many challenges. In this interview, John Tesmer, director of Open Standards Benchmarking at APQC, offers insights and advice on how to overcome some of the common challenges of benchmarking.

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