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Technology Excellence Day

8:30 AM - 9:00 AM Registration and coffee


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Jennifer Valenti

Vice President Client Strategy and Transformation
WorkFusion

9:10 AM - NaN:NaN AM How financial services can deploy next generation capabilities to transform the operational performance of the business

Tim Hundt, Director of Enterprise Architecture, Element Fleet Management
The world is changing and the companies who are going to win in today’s increasingly competitive and automated marketplace are those who rethink their operations and strategies in line with a realisation that digital matters. Tim is leading the change at Element, a company which is moving away from all its traditional and obstructive legacy hurdles to successfully operate like a cutting-edge Silicon Valley tech company.
· How can firms rethink their operating practices in line with new market disruptors?
· Why the leaders in today’s marketplace are focused on being client-centric and tech-savvy
· How to actively move away from legacy systems and entrenched processes
· What financial services can learn from leading technology companies
· Key challenges facing the industry and where financial institutions are falling short

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Tim Hundt

Director of Enterprise Architecture
Element Fleet Management

9:50 AM - 10:00 AM Q&A with Tim Hundt – your chance to ask lots of questions!

10:00 AM - NaN:NaN AM Networking refreshment break


10:30 AM - 11:10 AM Spotlight on RPA : Combining Robotics Process Automation with Business Process Management for full end to end process transformation

Vinay Mummigatti, Senior Vice President, Enterprise Head of BPM & RPA Center of Excellence, Enterprise Technology Architecture and Shared Capabilities, Bank of America


Vinay Mummigatti

Senior Vice President, Enterprise Head of BPM & RPA Center of Excellence, Enterprise Technology Architecture and Shared Capabilities
Bank of America
As companies accelerate their use and application of BPM and look increasingly towards RPA, Artificial Intelligence and Cognitive Computing solutions, the ability to successfully integrate and link it all together can remain a struggle. Having built an enterprise-level centre of excellence, Vinay was tasked with deploying robotics and emerging technologies. In this session Vinay will explore the background architecture behind the technology needed to support and transform the business on its future journey.

  • Defining the business case for BPM and RPA within the organization
  • What does the combined architecture look like?
  • Determining the right methodology for implementation
  • Sample use cases

Vinay Mummigatti

Senior Vice President, Enterprise Head of BPM & RPA Center of Excellence, Enterprise Technology Architecture and Shared Capabilities
Bank of America

11:20 AM - 12:00 PM Brainstorming Session : Demystifying Artificial Intelligence, Cognitive Computing and the future of operations

Jennifer Valenti, Vice President Client Strategy and Transformation, WorkFusion
AI and Cognitive has the power to transform how businesses operate and it’s only just the beginning! As reality changes and AI is among us, it is essential for companies to engage with AI, realizing its untapped potential and using it to shape present and future business operations. Demystifying the how, the where and the why are just some of the points of interest being debated during this session.

  • How AI can add a little magic and supercharge business operations
  • Where is AI and Cognitive being deployed to drive superior performance within a business?
  • How AI and Cognitive can be used in business intelligence and analysis to generate new solutions for growth
  • What are the pitfalls to be aware of?

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Jennifer Valenti

Vice President Client Strategy and Transformation
WorkFusion

12:00 PM - 12:10 PM Q&A with Jennifer Valenti, Client Strategy & Transformation


12:10 PM - NaN:NaN AM Spotlight on Fintech : Opening the door on innovation – why financial institutions are partnering with Fintech start-ups and the role OPEX has to play

David Gerbino, FinTech, Bank and Data-Driven Marketing Expert, FinTech, Bank and Data-Driven Marketing, Expert
Fintech, market entrants, digital start-ups have been cited to take more than 20% of financial services business by 2020. Progressive financial institutions recognizing the threat are embracing the opportunity to partner with disruptors to improve performance, agility, cost, speed to market and ultimately win market share. Join this discussion led by Fintech adviser and expert David Gerbino as panelists detail the opportunities and capabilities in progressive partnerships.

  • Why financial services should rethink the business model and embrace new market players
  • How disrupting the business model can help mitigate disintermediation from the competition
  • Defining the role of operational excellence leaders in embracing the opportunities for enhanced performance and business capability
  • Adopting new partnerships into the business strategy

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David Gerbino, FinTech, Bank and Data-Driven Marketing Expert

FinTech, Bank and Data-Driven Marketing
Expert

12:40 PM - 12:50 PM Q&A with David Gerbino– your chance to ask lots of questions!

12:50 PM - 1:50 PM Meet and greet lunch and networking for all attendees

1:50 PM - NaN:NaN AM Blockchain - the next step in business process optimization technology

Clark Thompson, Director, Senior Business Architect, R3
PwC reports Blockchain as a ‘once in a lifetime opportunity for financial services’. The chance to leverage relationships with this fintech technology, infrastructure and process and optimize efficiency, drive cost savings in back office use as well as help regulatory and audit transparency, is huge. In this session, Clark will demystify the mega-trend, highlighting the opportunities it presents to business processes and how it can be utilized as a driver of greater performance.

  • What is blockchain and what does it mean for operational excellence?
  • How blockchain can bring efficiencies through reducing errors, streamlining end to end processes and increasing transparency of transactions
  • Which applications in financial services are applying the technology?
  • Where is the future opportunity?

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Clark Thompson

Director, Senior Business Architect
R3

2:20 PM - 2:30 PM Q&A with Clark Thompson – your chance to ask lots of questions!

2:30 PM - 4:00 PM Think Tank 1: Robotics Process Automation

Huw Pattinson, Business Solutions and Automation Leader, ANZ
Deep dive into use cases for RPA within the business and where projects are seeing successes and challenges in achieving the desired outcomes.

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Huw Pattinson

Business Solutions and Automation Leader
ANZ
Discover actionable insights into generating value through partnerships with key players. Determine the role of OPEX in driving strategy and integration to deliver the business vision.

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David Gerbino, FinTech, Bank and Data-Driven Marketing Expert

FinTech, Bank and Data-Driven Marketing
Expert

2:30 PM - 4:00 PM Think Tank 3: Blockchain technology

Clark Thompson, Director, Senior Business Architect, R3
Ask questions to the expert on the potential for simplicity and efficiency of incorporating blockchain technology in infrastructure and processes in areas from clearing and settlement to risk reduction and fraud management.

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Clark Thompson

Director, Senior Business Architect
R3

2:30 PM - 4:00 PM Think Tank 4: Artificial Intelligence & Cognitive Computing

Find proven value in the application of AI and Cognitive in key processes and procedures. Determine how trailblazers are augmenting experience, performance and growth using this latest technology.

4:00 PM - 4:00 PM Close of Technology Excellence day followed by Technology Cocktail Reception – your opportunity to relax with a glass of wine (or a cold beer) and network with like-minded peers who are paving the way in the technology revolution!