Vice President, Head of Quality & Operational Excellence Fidelity Personal Investing
Experienced Shared Services, Outsourcing & Operations transformation Executive currently working in Fidelity Investments, Personal Investing as Head of Quality & Operational Excellence. Skilled at establishing operational excellence within culturally diverse environments, translating conceptual models into specific growth strategies, and planning/executing multi-faceted strategies to improve bottom line.
Prior to this, he was with Siemens Global Shared Services where he played an integral part in setting up the organization from scratch to one of the largest shared service organizations in the world. Held multiple roles – Global Head of Quality & Operational Excellence, VP of Business Solutions Services, led global programs on Enterprise Offshoring/outsourcing strategy, Operating Model, Portfolio Management, Global Location strategy, Pricing, Strategic Alliances & Governance.
Global experience across all facets of Business including P&L responsibility, Service Delivery, Sales & Solutions, Process Migration, Project Management, Six Sigma, Lean & Process Excellence.
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