Assistant Vice President of Continuous Improvement, Workplace Solutions MassMutual
Chris O’Connor is the Head of Continuous Improvement at MassMutual,
supporting the US business lines based in Springfield, MA.
Chris has been focused on Continuous Improvement and Operational
Excellence at MassMutual for over 10 years, including leading Black Belt teams
and, most recently, deploying a Lean Management System across MassMutual’s home
office population of 7,000. In addition to the financial results of the
program, MassMutual’s Lean Transformation also resulted in best in class levels
of employee engagement and the award the Shingo Silver Medallion in 2017.
Check out the incredible speaker line-up to see who will be joining Chris.