Chris O'Connor

Assistant Vice President of Continuous Improvement, Workplace Solutions
MassMutual

Chris O’Connor is the Head of Continuous Improvement at MassMutual, supporting the US business lines based in Springfield, MA.

 

Chris has been focused on Continuous Improvement and Operational Excellence at MassMutual for over 10 years, including leading Black Belt teams and, most recently, deploying a Lean Management System across MassMutual’s home office population of 7,000. In addition to the financial results of the program, MassMutual’s Lean Transformation also resulted in best in class levels of employee engagement and the award the Shingo Silver Medallion in 2017.

 

 




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