Michael Cordas


Senior Vice President, Enterprise Business Transformation, Process and Workflow
City National Bank

Digital Transformation and the Customer

Digital Transformation and the Customer

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10:25 AM Building a digital business transformation strategy - leverage your legacy investments and enhance colleague and client experience

At City National Bank, over the past 6 years, Michael Cordas has been an integral sponsor of numerous innovative approaches that integrate people, process, policy and platform that leverage Enterprise legacy investments. By focusing on systems of engagement that integrate and connect to legacy systems while driving the digital transformation strategies, he has developed new business capabilities, while mitigating risk to the organization. Join Michael in discovering how to:
• Identify key digital touchpoints through customer and colleague journey mapping
• Deliver sustainable modern day customer-centric strategies without re-building key core applications
• Implement agile frameworks for continuous delivery, business readiness and broad adoption



Check out the incredible speaker line-up to see who will be joining Michael.

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