Accelerating OPEX transformation in an age of disruption.

The only event for operational excellence, architecture and technology innovation.

Financial Services is at a pivotal point. Unprecedented disruption, regulation and customer demands are forcing traditional firms to dramatically evolve if they want to succeed and prosper.

Changing behaviors and expectations of the customer are forcing financial institutions to refresh their strategy and operating models to continue to deliver high performance and maintain market share.

The demand for improved speed to market, increased visibility and decision-making, streamlined operations and further cost reduction are higher up the agenda than ever before. Progressive financial institutions are seeking to digitally transform across the entire enterprise.

The winners in today’s market are organizations who are leveraging their OPEX program to become more agile, capture value through the deployment of new and emerging technologies while simultaneously embedding a continuous innovation and transformation culture.

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Who Attends OPEX in Financial Services?

Key Topics included:


Delivering customer excellence through operational initiatives


Embedding digital transformation into process and operations


Harnessing new technology for operational gain: automation, AI, analytics and beyond


Aligning processes with your corporate objectives in financial services to meet the needs of the wider business


Supporting organisational change through cultural and behavioural transformation


Transforming end to end processes plus tackling project based quick wins


The key role of operations in delivering compliance and risk mitigation

What People Say About OPEX in Financial Services


Who said conference can’t be fun? You’ll come as attendee and leave as part of the global PEX Network Community!

2017 Agenda


Highlights from OPEX in Financial Services 2017


2018 Sponsors
2018 Media Partners