PEX Network conducted a survey in November 2017 with senior financial services executives to understand the key challenges, priorities and spend areas for 2018 and beyond.
Download the 2018 Benchmarking Report to see the results of the survey, along with leading commentary and insight from key financial services experts.
Key findings of this exclusive report include:
>> Over 50% of respondents’ said that change management and culture where there biggest challenge within process excellence
>> 33% revealed cost saving was their primary measure of success for OpEx programs
>> 69% consider their organization to be immature in harnessing digital and automation
>> The technologies that respondents are planning to adopt in the next 18 months are business process management suites (BPM), business dashboards and machine learning
Read the Opex in Financial Services Strategy Report now to access the full information on trends, challenges, priorities and more information on Operational Excellence in Financial Services.
Traditional financial institutions need to shape up to current age of automation challenges. New challengers are taking advantage of current emerging technologies and techniques to change the game. Find out what challenges fs business have in todays age of transformation, as well as what hurdles the disruptors are facing in our challenges report.
Some key statistics unveiled by the report include:
- The top concern for finance leaders is change management and culture
- Implementing an automation programme and focusing on customer excellence both clocked in with 10% of the top concerns
- 17% of global executives are ready to manage a workforce with people, robots, and AI working side by side