Director, Operational Excellence, Enterprise Operations
Farmers New World Life Insurance
• Why? #1 reason most Lean deployments fail is lack of leadership support. Training classes are not enough.
• What? Executive coaching style Lean leader coaching program grounds leaders in the basics
and gives them an opportunity to experiment with tools to solve their pressing business problems.
• How? 4 months-1 year engagement- typically 1 hour weekly 1:1 coaching session. Measured
improvement in 3 areas: 50% improvement over gap in Lean Behaviors & Lean Concepts
and practical application in 3 projects with measurable results.